Returns & Exchanges
Sprayground offers a 30-day return policy for all unused and unworn merchandise in its original packaging with tags attached. We strive to ensure every customer is satisfied with their limited-edition gear through a seamless and transparent claims process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once your request is approved, download and print the pre-paid shipping label provided via email and secure it to your original shipping box.
- 3.Ship the Package
Drop off your package at any authorized carrier location, ensuring that all original hangtags and interior packaging are included to avoid restocking fees.
- 4.Receive Your Refund
After our warehouse team inspects the returned items, your refund will be processed back to your original payment method within 7-10 business days.
